Terms and conditions

By accessing or using this website and/or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using the site.

1. General Information

This website is owned and operated by Atlas Pharma for Pharmaceutical Industries, a legally registered pharmaceutical and nutraceutical company in Egypt, regulated by the Egyptian Drug Authority (EDA).

We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the website indicates acceptance of any changes.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using it under parental supervision.
• You have the legal capacity to enter into binding agreements.
• You will use the website for lawful purposes only.

3. Products & Information

• Product information is provided for general informational purposes only.
• Atlas Pharma products comply with EDA regulations.
• Products are not intended to diagnose, treat, cure, or prevent any disease, unless explicitly stated.
• Always consult a healthcare professional before using any supplement or pharmaceutical product.

4. Orders & Acceptance

• Placing an order is an offer to purchase.
• All orders are subject to confirmation and availability.
• We may refuse or cancel any order due to pricing errors, stock limitations, or regulatory restrictions.
• Any paid amount for canceled orders will be refunded according to our Refund Policy.

5. Prices & Payment

• Prices are shown in Egyptian Pounds (EGP) and may change without notice.
• Payments must be completed before order processing.
• Payment is processed securely through licensed third-party providers.
• Atlas Pharma does not store payment card information.

6. Shipping & Delivery

• Delivery is available within Egypt.
• Estimated delivery time: 2–5 business days.
• Delivery times are estimates and may vary.
• Atlas Pharma is not responsible for delays caused by courier services or incorrect delivery information.

7. Returns & Refunds

• Returns and refunds are subject to our Refund Policy.
• Opened or used pharmaceutical or supplement products cannot be returned, in accordance with Egyptian Consumer Protection Law No. 181 of 2018.

8. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Atlas Pharma and cannot be copied or used without written permission.

9. Third-Party Links

The website may contain links to external websites. Atlas Pharma is not responsible for their content or practices. Accessing third-party websites is at your own risk.

10. Limitation of Liability

Atlas Pharma shall not be liable for:

• Indirect or consequential damages
• Misuse of products
• Reliance on information provided on the website

Nothing in these Terms affects rights that cannot be excluded under applicable law.

11. Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt.
All disputes are subject to the exclusive jurisdiction of Egyptian courts.

12. Contact Information

For questions regarding these Terms:

Email: customer.service@atlaspharma.me

Phone: +20 120 001 63322

Address:

Building No. 120, One Katameya, Investment District,
Cairo, Egypt.